AiSensy Tutorials

First you learn, then you use AiSensy to 3x your business sales & ROI.

Quick-start & Onboarding

Everything you need to get started with AiSensy for your business

How to create a FREE AiSensy Account?

Steps to easily create an AiSensy Account for your Business

How to enable 'Start Verification' Button in Facebook Business Manager?

Here's what you need to do if the 'Start Verification' Button is greyed or doesn't appear.

How to get WhatsApp Display name verified?

Check out rules & guidelines you must follow to get your WhatsApp Display Name verified.

How to migrate your WhatsApp Cloud API to AiSensy

Looking to migrate from WhatsApp Cloud API? Get started with Meta Business Partner AiSensy for FREE now.

Increase WhatsApp Broadcast Limit to 1000 Users with WhatsApp KYC Verification

Follow these simple steps to increase your WhatsApp Broadcasting limit through WhatsApp KYC Verification

Getting started with AiSensy Platform for your Business

Here's what you need to do if the 'Start Verification' Button is greyed or doesn't appear.

How to migrate to AiSensy from your existing WhatsApp API Provider?

Step-by-step process to migrate to AiSensy from your existing WhatsApp API provider

AiSensy Forever FREE Plan: Everything You Need to Know

Step-by-step process to migrate to AiSensy from your existing WhatsApp API provider

WhatsApp Business API

Covers everything you need to know about WhatsApp Business API

WhatsApp Business API: What is it about?

Everything you should know about WhatsApp Business API.

How to apply for WhatsApp API?

Apply FREE for WhatsApp Business API with AiSensy & get approval within 10 minutes.

How to create Facebook Business Manager Account?

.Create a Facebook Business Manager Account is needed to apply for the WhatsApp API.

How to verify Facebook Business Manager Account?

Verified Facebook Business Manager Account is needed to apply for the WhatsApp API.

How to enable 'Start Verification' Button in Facebook Business Manager?

Here's what you need to do if the 'Start Verification' Button is greyed or doesn't appear

How to get WhatsApp Display name verified?

Check out rules & guidelines you must follow to get your WhatsApp Display Name verified.

How to migrate your WhatsApp Cloud API to AiSensy

Looking to migrate from WhatsApp Cloud API? Get started with Meta Business Partner AiSensy for FREE now.

WhatsApp Business App Vs WhatsApp Business API

Learn how the WhatsApp Business API is different from the WhatsApp Business app

Requirements to apply for WhatsApp Business API

Learn how the WhatsApp Business API is different from the WhatsApp Business app

WhatsApp Co-existence: Everything you need to know

Everything you need to know about how to keep your WhatsApp Business account and WhatsApp API number active on same number

How to prevent being marked as Spam on your WhatsApp Business API account?

.Follow these guidelines by WhatsApp to prevent your WhatsApp API account from getting blocked or marked spam by WhatsApp.

How to use Global Attributes in AiSensy?

Learn how to use Global Attributes in AiSensy to securely store sensitive data and manage dynamic values in chatbot flows.

AiSensy Basics

Get started with AiSensy

How to edit WhatsApp Business Profile in AiSensy?

You can directly change your Business Profile from AiSensy Dashboard. Check out how it's done

How to download AiSensy App on Desktop Devices

Download & access the AiSensy App in a single Click on your Desktop devices.

How to download AiSensy App on Mobile Devices

Download & access the AiSensy App in a single Click on your Mobile devices.

AiSensy Live Chat

Explore our multi-agent Live Chat

How to use Live Chat with WhatsApp Chatbot enabled? (Recommeded)

If you have integrated WhatsApp Chatbot, here's how you can use the Live Chat.

How to use Live Chat without WhatsApp Chatbot

If you haven't integrated WhatsApp Chatbot, here's how you can use the Live Chat.

Attributes in AiSensy

Learn how AiSensy attributes help you segment users and personalize WhatsApp campaigns with ease.

How to add User Attributes manually?

Check out how to add User Attributes manually in Live Chat Page.

How to import Contacts to AiSensy Dashboard

Here's how to import up to 2,00,000 contacts easily.

How to add Agents & Managers in AiSensy?

Check out how to add Agents & Managers to handle live chat & Campaigns.

How to add First Message Tag for WhatsApp Contacts?

Check out how to manually add first message tag to contacts added to AiSensy.

How to create Canned Messages in AiSensy App?

Check out how to set up Canned Messages to pre-set responses to send to users in a click.

How to setup Welcome & Off-hours auto-replies in AiSensy App?

Check out how you can setup welcome & off-hours auto-reply messages on AiSensy App.

How to delete Contacts in AiSensy App?

Check out how you can delete Contacts easily in AiSensy App.

How to automatically Opt-out/ Opt-in users in AiSensy App

Check out how you can automatically Opt-in & Opt-out users on AiSensy App.

Understanding Chat Profile

Understand how AiSensy’s Chat Profile works. Learn how to segment audiences and personalize WhatsApp campaigns with precision.

How to create & send Media Link in Live Chat?

For messages with media, you are required to send the Media Link for approval from WhatsApp. Check out how it's done.

How to change Tags & Attributes from User Profile

Here's how you can edit tags & attributes directly from the User Profile

Live Chat Settings Feature

Learn how AiSensy’s Live Chat Settings auto-resolve inactive chats and keep all user messages visible to every agent.

CHATS in History Page

What all chats go to the History Page? All the users that become Inactive go to the History Page.

Template Messages & Broadcasting

Learn how to create Template messages and send WhatsApp Broadcasts.

How to send a WhatsApp Broadcast with AiSensy?

Check out how to send WhatsApp Broadcast to up to 1,00,000 users instantly.

How to create a WhatsApp Template Message?

Check out how to create & submit a WhatsApp Template Message for approval.

How to upgrade WhatsApp Broadcast Tier Limit?

There are total 4 WhatsApp Broadcast tiers. Check out how to upgrade your Tier to send Broadcast to a wide audience.

How to add Quick Replies to a Template Message?

Check out how to add quick replies to your WhatsApp Template Message.

How to use Filters to refine WhatsApp Broadcast?

Check out how to use Filters to send WhatsApp Broadcast to a refined audience that fit your Broadcast's goals.

How to use parameters while drafting WhatsApp Template Message?

Check out the correct use of Parameters to draft template messages in AiSensy.

How to fix Floating Parameter Issue while submitting Template Message?

Here's how to resolve the floating parameter issue while submitting a WhatsApp Template Message

This iWhatsApp Template Message Guideliness the heading

Must-follow guidelines to create WhatsApp Template messages in AiSensy

How to create & send media-based WhatsApp Template Messages in AiSensy

Check out how you can create & send template messages with images, video & files in AiSensy

WhatsApp Template Message Samples

A few template message samples that can help you frame your Template Messages.

How to create a Carousel WhatsApp Template message in AiSensy

Step-by-step process to create a Carousel message in AiSensy

How to create and automate the Authentication WhatsApp Template messages?

Wish to authenticate users or share login codes for your app on WhatsApp? Learn how.

How to create a Limited Time Offer Template message in AiSensy

Wish to create FOMO (fear of missing out) in your users' minds? Explore the Limited-time offer messages.

How to automate a personalized Birthday wish to your customers?

Enhance customer loyalty by automating personalized birthday wishes on WhatsApp via AiSensy. Check out how!

WhatsApp Broadcast Limit

Whatsapp business API has a daily limit on the number of unique users to whom the broadcast message can be sent.

How to Broadcast WhatsApp Messages in AiSensy App

A simple guide to send your first WhatsApp Broadcast via AiSensy.

Filtering audience for WhatsApp Broadcasts

Filters to segregate your audience for WhatsApp Broadcasting

WhatsApp Broadcast Rules

WhatsApp Broadcasting rules and other FAQs

WhatsApp Quality Rating

Find out what is the WhatsApp Quality rating & how you can maintain it!

How to send Broadcast to Unlimited users without Facebook Business Manager Verification?

Steps to send Broadcast to Unlimited users without verifying your Facebook Business Manager account.

API Reference Docs

API Reference Docs to run automated API campaigns.

How to Retry Failed Messages Up to 3 Times

Step-by-step guide to setup a retry campaign while sending a WhatsApp broadcasting using AiSensy.

Automation & Integrations

How to create a WhatsApp Chatbot for FREE?

Check out how to create a Google Dialogflow WhatsApp Chatbot & integrate it with AiSensy for FREE.

How to set up Welcome WhatsApp Chatbot?

Check out how to set up Welcome WhatsApp Chatbot that responds to a user's message automatically.

How to integrate Pabbly with WhatsApp via AiSensy?

Set up & automate API Campaigns by connecting Pabbly with WhatsApp via AiSensy.

How to integrate WebEngage with WhatsApp via AiSensy?

Connect WebEngage with WhatsApp via AiSensy to automate API Campaigns on WhatsApp.

How to integrate Razorpay with WhatsApp via AiSensy?

Get 3x more payments, faster by automating Razorpay Payment Links on WhatsApp by connecting Razorpay with AiSensy.

How to integrate Integrately with WhatsApp via AiSensy?

Automate API Campaigns by connecting your favorite apps like Hubspot, SalesForce etc with AiSensy by integrating AiSensy with Integrately.

AiSensy X Zapier Integration Doc

Step-by-Step process to connect Zapier with WhatsApp via AiSensy

WooCommerce Integration Part 1

Must-follow guidelines to create WhatsApp Template messages in AiSensy

WooCommerce Integration Part 2

How to create WooCommerce Secret API Keys? (WooCommerce X AiSensy Part 2)

CleverTap X AiSensy Integration

Follow these simple steps to connect CleverTap with AiSensy.

Shopify x AiSensy integration Part 1

Connect your Shopify store with AiSensy to automate useful notifications like order confirmation, delivery updates and payment reminders.

Shopify x AiSensy integration Part 2

Step-by-step doc to connect your Shopify store with AiSensy and setup messages for your Shopify store.

How to give "Read Customer" permission in an existing Shopify App?

Steps to enable "Read Customer" permission in Shopify to view order details for individual contacts on the AiSensy App.

PayU X AiSensy Integration | WhatsApp Payments

PayU X AiSensy Integration | WhatsApp Payments

How to integrate Moengage with AiSensy

Integrating MoEngage with AiSensy allows you to send WhatsApp messages directly through your MoEngage CRM.

How to Integrate Corefactors CRM with AiSensy

Step-by-step process to integrate AiSensy with your Corefactors CRM and automate WhatsApp messages directly via AiSensy.

Edmingle × AiSensy Integration Guide

Steps to connect Edmingle with AiSensy to send WhatsApp messages with your learners.

How to integrate Superleap CRM with AiSensy

Step-by-step process to connect Superleap CRM with AiSensy and send messages to your users on WhatsApp.

DaySchedule X AiSensy Integration

Integrate DaySchedule with AiSensy and automate WhatsApp messages.

Platform Features & Other FAQs

How to create WhatsApp Catalogue to sell products on WhatsApp

Sell 3x more products by creating your own WhatsApp Catalog via AiSensy

How to use API Request Feature in Chatbot Flow Builder?

Explore how to use API Request Feature in Chatbot Flow Builder in AiSensy

How to connect WhatsApp Payments with AiSensy?

Detailed step-by-step process to connect WhatsApp Payments with AiSensy & collect payments right on WhatsApp

How to use WhatsApp Payments for your business?

Explore how to broadcast payment messages, connect payments flow with Chatbot & more

How to add individual contacts directly to AiSensy without importing .csv

You can add individual contacts easily to AiSensy without importing a .csv file. Learn how!

Filter and User Profile

What all parameters can be used to filter down the audience in History Page?

How to initiate conversation with users directly from History Page?

You can now send WhatsApp Template Messages directly from the History Page. Know how to do it!

How to assign Agent Rules?

This doc lets you in on how you can restrict agents to view particular chats by assigning Agent Rules.

How to Enable 2 Factor Authentication on AiSensy Account?

Check out how to add an extra layer of security for your AiSensy account using 2 factor authentication.

AiSensy Exclusives

How to create Click-to-WhatsApp Ads?

Do you wish to run Ads on Facebook/ Instagram that click directly to WhatsApp? Check out how to easily create Click-to-WhatsApp-Ads (CTWA) on the AiSensy platform

How to Create Website Ads in AiSensy (Traffic Campaigns)

Step-by-step process to create and run Meta ads that land on your website.

WhatsApp Campaign Scheduler

Check out how to schedule WhatsApp Broadcasts 2 months ahead of time in AiSensy App.

FREE Tools to Boost Customer Engagement

How to create WhatsApp Link?

Create & share link to your business' WhatsApp across all social channels & boost 3x customer engagement👇‍

How to create WhatsApp Button?

Create & place a WhatsApp Button on your website to engage your website visitors on WhatsApp👇‍

Pricing & Billing

AiSensy 14-Day FREE Trial FAQs

This doc answers all your Free trial FAQs for WhatsApp Business API

WhatsApp Business API Fee

Commonly asked questions about WhatsApp Conversation pricing structure of WhatsApp Business API

AiSensy Billing Cycle- WhatsApp pricing details

Understand how Billing works in AiSensy App

Pricing Update: Effective from July 1

Checkout the pricing update that is taking effect starting July 1

Dunning Policy (Payment Reminder)

Checkout the pricing update that is taking effect starting July 1

Cancelling your Subscription

How to Cancel AiSensy Subscription?

Wish to cancel your AiSensy subscription? Here's how to do it.

Wish to cancel your AiSensy subscription? Here's how to do it.

Check out how to downgrade WhatsApp Business API. Here's how to do it.

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